Pureflix is actually an unethical team. I asked is charged monthly having my membership, they charged me personally an annual count. I received it for example few days following they gone away out-of my personal television. I titled so you can terminate and you also aren’t getting your bank account back. For a company to express he is Religious if they are only in it for the money is a huge sin. It’s lying and you will thievery.
Just like the my personal kids spent my youth and kept the home i avoided using them. Years after we kept seeing fees into our very own mastercard for Pure Flix even in the event we just weren’t licensed. As soon as we entitled they told you we were automatically renewed. I told you “great excite cancel me today”. They told you they could perhaps not while they didn’t get the current email address target connected to the account. We told you You will find given you my identity, address, phone number and naturally you have got my mastercard number. It told you they need to keep battery charging until we are able to deliver the email address which had been utilized three years earlier. We attempted several times after that name discover terminated. I got the fresh calls escalated so you can a supervisor. So after a couple of years to be recharged having a thing that we Never immediately after used it eventually receive brand new membership and you can terminated it. I inquired to have a reimbursement and additionally they told you “NO” whether or not we see that you have not actually logged during the otherwise used Pure Flix towards 2 years we charged your. I inquired to have an effective concession which they bring a single season credit back at my mothers. They said “yes”. Whenever i named them and you can informed her or him one to my moms and dads had been struggling to log in. They said “better the membership is productive and at the end of the latest seasons you’re charged”. I inquired for just what perform We feel energized? This really is a credit as mentioned written down. We explained that they Never ever stated verbally or even in writing one they might costs adopting the one year borrowing from the bank was applied. He told you “It’s the behavior so you can replace instantly and you can costs you”. I said this can be a card and so they never mentioned verbally or perhaps in composing which they do next costs. I would haven’t welcome one simply because they won’t let you cancel. Better business bureau keeps several profile with similar questions and grievances. I inquired observe inside writi!ng where I was told I would personally become charged from the prevent of the season. Both of us browse the exact same current email address. He wouldn’t share with identify as to the reasons I might become billed although it was not written down. He may simply say even in the event it is a free credit, you will be charged month-to-month at the conclusion of the year regardless if it’s just not printed in the email that is our basic habit. Terrible organization methods ever
Inspire, I am So-so So disappointed to hear this try the feel, Debbie!! Sadly, we’ve got read that from we historically. ?? I do believe the customer care has changed substantially because the this phenomenal remark. We will up-date the brand new post in order to reflect this particular article. Again, I’m very disappointed! -Meg, MSM Cluster
We entered past meetmindful hookup. We saw Heavenly Places, I think I’ve the brand new identity best. It had been great, much from what a lot of us experience with lifestyle. I’m able to shell out a-year. Disappointed in a number of of your comments. I’m pleased I found brand new faith based section. For just what I’ve explored thus far, I am happier. I do believe the cost a year is an excellent deal. It seems in my experience support service excellent so long as your contact a proper number. I am not pregnant prime, none of them is. Simply willing to come across a location in which God is part of the experience. Thanks a lot.
I’m sorry you become it is pricey. When comparing to other online streaming properties the prices are in fact quite practical. therefore the pay for the whole season at once preserves nearly half the cost of the fresh shell out because of the day channel. Many thanks for revealing your own sincere opinion! We usually delight in reader viewpoints! -Jordan, MSM Group
You shouldn’t had been charged to your first times up to after your free trial. I would personally get in touch with their support service throughout the a reimbursement, once the We have heard he could be very quick making some thing right. Hope that will help! -Meg, MSM Class
Immediately after registering, we were incapable of availableness service. We never ever reached or utilized the services as a result of this, thus i hit away having let and you may a refund.
Thank you so much to own discussing your own truthful overview of Pureflix. I’m so disappointed your knowledgeable these issues! -Michael jordan, MSM Class